OS BENEFÍCIOS DA MULTIFUNCIONALIDADE
DOI:
https://doi.org/10.20503/recape.v5i1.23398Abstract
A multifuncionalidade é uma forma de desempenho múltiplo de tarefas, contrariando a especialidade proposta por Taylor; no entanto, poucos trabalhos evidenciam seus benefícios. Buscando preencher esta lacuna, realizou-se uma pesquisa exploratória em uma indústria gaúcha. Percebeu-se que para a empresa em estudo, a multifuncionalidade contribui sob forma de redução do absenteísmo e disseminação do conhecimento. Para os colaboradores, a técnica ajuda a fazer com que eles saiam da zona de conforto, sintam-se motivados, sejam flexíveis, tenham capacidade de adaptação, obtenham um melhor relacionamento entre os colegas, sejam comprometidos e reconhecidos, e adquiram novos aprendizados.Downloads
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