, Islamic Azad University, Science and Research Branch, Tehran, Iran Department of Industrial Engineering, Iran., Irã, República Islâmica do

• Revista Administração em Diálogo - RAD v. 19 (2017): Edição Especial - Artigos
  The Effect of the Implementation of E-CRM Electronic Satisfaction and Loyalty, Electronic Consumers of Mellat Bank's Website
  Resumo  PDF (English)