The Evolution of Strategic Management in Public Administration Under the Influence of Digital Technologies and Global Process in the Social and Medical Sectors

Autores

  • Yevhenii Kulhinskyi Department of Surgical, Orthopedic Dentistry and Orthodontics, Faculty of Dentistry, Private Higher Education Institution “Kyiv International University” (KyIU) https://orcid.org/0000-0002-3353-432X
  • Andriy Bobak Municipal Non-Profit Enterprise “Center for Primary Health Care of the Sambir City Council”
  • Liubov Kravchenko Department of Public Administration and Law, Communal Institution of Higher Education “Dnipro Academy of Continuing Education” of Dnipropetrovsk Regional Council https://orcid.org/0000-0002-8031-2252
  • Oksana Parkhomenko-Kutsevil Department of Public Administration and Administration, Hryhorii Skovoroda University in Pereiaslav https://orcid.org/0000-0002-0758-346X
  • Oksana Yaremchuk Department of Internal Medicine and Health Care Management, Lviv Medical Academy named after Andrey Krupynskyi
  • Emma Asoian Department of Management and International Economic Relations, V. I. Vernadsky Taurida National University; Department of International Management, State University of Trade and Economics

DOI:

https://doi.org/10.23925/2178-0080.2025v27iSI.73206

Palavras-chave:

eficacia organizacional, telemedicina, gestión de crisis, gobernanza adaptativa, preparación tecnológica, procesos de transformación

Resumo

Este estudo analisa abordagens contemporâneas de gestão estratégica no governo sob a globalização e a digitalização, com ênfase nos setores social e de saúde. Utilizando uma metodologia mista, combinam-se uma revisão sistemática da literatura e uma análise comparativa de casos (2018–2024) em uma estrutura de governança digital. Os resultados indicam que as tecnologias digitais aumentaram a eficiência burocrática em 23–35%, com adoção desigual entre os setores, liderada pela saúde. Cultura organizacional, prontidão tecnológica e apoio da liderança emergem como fatores-chave de transformação. A pandemia de COVID-19 acelerou significativamente a digitalização, particularmente na telemedicina, destacando tanto a eficácia de modelos híbridos de gestão digital quanto a centralidade da gestão de riscos.

Biografia do Autor

Yevhenii Kulhinskyi, Department of Surgical, Orthopedic Dentistry and Orthodontics, Faculty of Dentistry, Private Higher Education Institution “Kyiv International University” (KyIU)

Doutor em Administração Pública, Doutor em Ciências Médicas, Professor e Professor Associado. Seus interesses de pesquisa incluem governança em saúde, administração pública na medicina, gestão em odontologia e regulação interdisciplinar dos sistemas de saúde.

Andriy Bobak, Municipal Non-Profit Enterprise “Center for Primary Health Care of the Sambir City Council”

Doutor em Ciências Médicas e Diretor da Empresa Municipal Sem Fins Lucrativos “Centro de Atenção Primária à Saúde do Conselho Municipal de Sambir”. Seus interesses de pesquisa incluem gestão em saúde e administração pública na medicina

Liubov Kravchenko, Department of Public Administration and Law, Communal Institution of Higher Education “Dnipro Academy of Continuing Education” of Dnipropetrovsk Regional Council

Professora Associada, especializada em políticas educacionais, administração pública e direito. Seus interesses de pesquisa incluem administração pública e desenvolvimento regional, planejamento estratégico de sistemas territoriais de produção e gestão da educação profissional. É autora e coautora de diversas publicações em periódicos nacionais e internacionais. Suas pesquisas atuais concentram-se na análise da relação entre o planejamento estratégico e a liderança estatal na administração pública, especialmente no contexto dos desafios contemporâneos da construção do Estado.

Oksana Parkhomenko-Kutsevil, Department of Public Administration and Administration, Hryhorii Skovoroda University in Pereiaslav

Doutora em Administração Pública e Professora. Seus interesses de pesquisa incluem política de recursos humanos no serviço público, segurança кадрова na governança pública, corrupção e políticas anticorrupção, instituições anticorrupção e segurança nacional.

Oksana Yaremchuk, Department of Internal Medicine and Health Care Management, Lviv Medical Academy named after Andrey Krupynskyi

Professora Assistente, especializada em enfermagem e gestão em saúde, com interesses de pesquisa no desenvolvimento da força de trabalho em saúde, administração pública, reforma do sistema de saúde e transformação digital.

Emma Asoian, Department of Management and International Economic Relations, V. I. Vernadsky Taurida National University; Department of International Management, State University of Trade and Economics

Doutora em Gestão e Administração Pública, Professora Associada e especialista em relações internacionais. Seus interesses de pesquisa incluem gestão pública, relações econômicas internacionais, gestão internacional, mobilidade acadêmica e comunicação intercultural na governança pública e educacional.

Referências

Aceto, G., Persico, V., & Pescapé, A. (2020). Industry 4.0 and health: Internet of things, big data, and cloud computing for healthcare 4.0. Journal of Industrial Information Integration, 18, 100129. https://doi.org/10.1016/j.jii.2020.100129

Albitar, K., Yang, C., & Gu, M. (2024). Government in the digital age: Exploring the impact of digital transformation on governmental efficiency. Technological Forecasting and Social Change, 207, 123722. https://doi.org/10.1016/j.techfore.2024.123722

Bryson, J. M., Edwards, L. H., & Van Slyke, D. M. (2017). Getting strategic about strategic planning research. Public Management Review, 20(3), 317-339. https://doi.org/10.1080/14719037.2017.1285111

Cabinet Office, UK. (2023). Transforming for a Digital Future: 2022 to 2025 Roadmap for Digital and Data. GOV.UK Publications. https://www.gov.uk/government/publications/roadmap-for-digital-and-data-2022-to-2025/transforming-for-a-digital-future-2022-to-2025-roadmap-for-digital-and-data

Chen, Y. C., Salem, F., & Zuiderwijk, A. (2021). Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda. Government Information Quarterly, 38(3), 101577. https://doi.org/10.1016/j.giq.2021.101577

Cobianchi, L., Pugliese, L., Peloso, A., Dal Mas, F., & Angelos, P. (2020). To a new normal: Surgery and COVID-19 during the transition phase. Annals of Surgery, 272(2), e120-e124. https://doi.org/10.1097/SLA.0000000000004083

Desouza, K. C., Dawson, G. S., & Chenok, D. (2019). Designing, developing, and deploying artificial intelligence systems: Lessons from and for the public sector. Business Horizons, 63(2), 205-213. https://doi.org/10.1016/j.bushor.2019.11.004

George, B., Walker, R. M., & Monster, J. (2019). Does strategic planning improve organizational performance? A meta‐analysis. Public Administration Review, 79(6), 810-819. https://doi.org/10.1111/puar.13104

George, B. (2020). Successful strategic plan implementation in public organizations: Connecting people, process, and plan (3Ps). Public Administration Review, 81(4), 793-798. https://doi.org/10.1111/puar.13187

Greer, S. L., King, E. J., da Fonseca, E. M., & Peralta-Santos, A. (2020). The comparative politics of COVID-19: The need to understand government responses. Global Public Health, 16(4), 1413-1434. https://doi.org/10.1080/17441692.2020.1783340

Hagedorn Krogh, A., & Triantafillou, P. (2024). Developing New Public Governance as a public management reform model. Public Management Review, 26(10). https://doi.org/10.1080/14719037.2024.2313539

Hemerijck, A. (2018). Social investment as a policy paradigm. Journal of European Public Policy, 25(6), 810-827. https://doi.org/10.1080/13501763.2017.1401111

Henman, P. (2022). Digital social policy: Past, present, future. Journal of Social Policy, 51(3), 535-555. https://doi.org/10.1017/S0047279422000162

Idaomar, C., & Khalid, C. (2019). The public value of e-government: A qualitative study from the perspective of private-sector professionals in Morocco. European Scientific Journal, 20(1), 32. https://doi.org/10.19044/esj.2024.v20n1p32

International Telecommunication Union. (2023). National digital transformation strategy – mapping the digital journey. Digital Regulation Platform. https://digitalregulation.org/national-digital-transformation-strategy-mapping-the-digital-journey/

Janssen, M., & van der Voort, H. (2020). Agile and adaptive governance in times of crisis: Lessons from COVID-19. Government Information Quarterly, 37(4), 101504. https://doi.org/10.1016/j.giq.2020.101504

Kankanhalli, A., Charalabidis, Y., & Mellouli, S. (2019). IoT and AI for smart government: A research agenda. Government Information Quarterly, 36(2), 304-309. https://doi.org/10.1016/j.giq.2019.02.003

Khan, H. (2020). Globalization and the challenges of public administration: Governance, human resources management, leadership, ethics, e-governance and sustainability in the 21st century. International Review of Public Administration, 25(2), 145-149. https://doi.org/10.1007/978-3-319-69587-7

Khan, A., Asad, M., Ali, A., Ullah, F., & Bakar, A. (2022). Stakeholder management in public sector infrastructure projects. Journal of Engineering, Project, and Production Management, 12(3), 188-201. https://doi.org/10.32738/JEPPM-2022-0019

KPMG. (2024). Cybersecurity considerations 2024: Government and public sector. KPMG Global Tech Report. https://kpmg.com/xx/en/our-insights/ai-and-technology/cybersecurity-considerations-2024-government-and-public-sector.html

Lindgren, I., Madsen, C. Ø., Hofmann, S., & Melin, U. (2019). Close encounters of the digital kind: A research agenda for the digitalization of public services. Government Information Quarterly, 36(3), 427-436. https://doi.org/10.1016/j.giq.2019.03.002

Matheus, R., Janssen, M., & Maheshwari, D. (2020). Data science empowering the public: Data-driven dashboards for transparent and accountable decision-making in smart cities. Government Information Quarterly, 37(3), 101284. https://doi.org/10.1016/j.giq.2018.01.006

Mergel, I., Ganapati, S., & Whitford, A. B. (2018). Agile government: Systematic literature review and future research. Government Information Quarterly, 35(2), 291-298. https://doi.org/10.1016/j.giq.2018.04.003

Mergel, I., Edelmann, N., & Haug, N. (2023). Digital transformation in the public sector. Government Information Quarterly, 36(4), 101385. https://doi.org/10.4337/9781802202595.Digital.Transformation.in

Organisation for Economic Co-operation and Development. (2024). 2023 OECD Digital Government Index: Results and key findings. OECD Publishing. https://www.oecd.org/content/dam/oecd/en/publications/reports/2024/01/2023-oecd-digital-government-index_b11e8e8e/1a89ed5e-en.pdf

Pundziene, A., Gutmann, T., Schlichtner, M., & Teece, D. J. (2022). Value impedance and dynamic capabilities: The case of MedTech incumbent-born digital healthcare platforms. California Management Review, 64(4), 108-134. https://doi.org/10.1177/00081256221099326

Reed, M. E., Huang, J., Graetz, I., Lee, C., Muelly, E., Kennedy, C., & Kim, E. (2020). Patient characteristics associated with choosing a telemedicine visit vs office visit with the same primary care clinicians. JAMA Network Open, 3(6), e205873. https://doi.org/10.1001/jamanetworkopen.2020.5873

Tangi, L., Janssen, M., Benedetti, M., & Noci, G. (2022). Digital government transformation: A structural equation modelling analysis of driving and impeding factors. International Journal of Information Management, 60(1), 102356. https://doi.org/10.1016/j.ijinfomgt.2021.102356

Treasury Board of Canada Secretariat. (2023). Canada’s Digital Ambition 2023-24. Government of Canada. https://www.canada.ca/en/government/system/digital-government/canada-digital-ambition/canada-digital-ambition-2023-24.html

United Nations Department of Economic and Social Affairs. (2024). E-Government Survey 2024: Empowering the future through digital innovation. UN DESA. https://www.researchgate.net/publication/384080655_United_Nations_E-Government_Survey_2024_-_Chapter_1_A_Digital_government_Model_Framework_For_Sustainable_Development

van der Waldt, G. (2024). Global and transnational governance: Implications for public administration teaching. Public Administration and Development. https://doi.org/10.1177/01447394241229173

Wirtz, B. W. (2022). Digital Government: Strategy, government models and technology. Springer.

Wirtz, B. W., Weyerer, J. C., & Geyer, C. (2018). Artificial intelligence and the public sector—applications and challenges. International Journal of Public Administration, 42(7), 596-615. https://doi.org/10.1080/01900692.2018.1498103

World Health Organization. (2021). Global strategy on digital health 2020-2025. WHO Press. https://www.who.int/docs/default-source/documents/gs4dhdaa2a9f352b0445bafbc79ca799dce4d.pdf

Downloads

Publicado

2025-12-19

Como Citar

Kulhinskyi, Y., Bobak, A., Kravchenko, L., Parkhomenko-Kutsevil, O., Yaremchuk, O., & Asoian, E. (2025). The Evolution of Strategic Management in Public Administration Under the Influence of Digital Technologies and Global Process in the Social and Medical Sectors. Revista Administração Em Diálogo - RAD, 27(SI), 184–202. https://doi.org/10.23925/2178-0080.2025v27iSI.73206

Edição

v. 27 n. SI (2025): Dezembro

Seção

Artigos

Licença

Copyright (c) 2025 Yevhenii Kulhinskyi, Andriy Bobak, Liubov Kravchenko, Oksana Parkhomenko-Kutsevil, Oksana Yaremchuk, Emma Asoian

Creative Commons License
Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.

Licença Creative Commons
Este obra está licenciado com uma Licença Creative Commons Atribuição 4.0 Internacional.