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Top 5 Benefits of Multi-tenant IP PBX Solution For Business

"Vonnie Egger" (2020-03-24)

Any small, mid or large scaled business needs great communication ecosystem. The IP PBX solution can provide omnichannel communication and collaboration system to the businesses. This advanced VoIP communication solution has benefited many organizations. If you are unaware of this solution, let's have a look at the top 5 benefits of hosted PBX solution available for any company.

dog_lying_on_the_grass-1000x667.jpg1. Advanced Communication Solution

The multi-tenant IP PBX solution comes with a wide range of features. It has all simple telephony features as well as it is provisioned with the advanced communication features. Below is the list of key features of the Hosted IP PBX system:

Inbound and Outbound Voice Call

Inbound and Outbound Video Call

SIP-based calling

Call Forwarding


Intercom dialing

Call Park & Pickup


3-Way Conference

Music On Hold



Ring Group

Group Call Pickup

Speed Dial


Caller ID

Black List

White List

Interactive Voice Response System

Integrated Billing

Multilingual Support

Find Me / Follow Me

Dashboard with Real-time system status

DID (Direct Inward Dialing)

DID Management

Do Not Disturb (DND)

Gateway/Trunk Management


Multi-Tenant Support
All these advanced features will empower communication ecosystem of the company and will provide all required calling and communication feature to the staff members to make their communication effective and prompt.

2. Powerful Collaboration Platform and Controlled Management

The IP PBX Solution supports a model of multiple branches working with the main headquarter. It means the main office will have an admin access and all other branches will have tenant solutions. The admin can control the features and usage for each tenant. Each branch can communicate with other branches with all assigned features, which will increase collaboration. On the other hand, the admin will keep tight control over all tenants to assure the resources are utilized in the best possible way.

3. Improve Productivity

Each branch and the department will be furnished with the advanced communication and collaboration solution, called, IP PBX Solution. Furthermore, this solution will automate certain communication or decrease time involvement of manual resource. All these will collectively help employees to save time that can be utilized for other important tasks. Furthermore, this omnichannel communication system will remove all barriers from the communication that will further increase productivity.

4. Save Cost

The Multi-tenant IP PBX Solution is a software-based solution. Thus, it doesn't require heavy hardware and wiring. Installation, operation, and maintenance everything is cost-effective with this hosted PBX system. Furthermore, it will use IP based calling aka SIP calling, which is cheaper than traditional telecommunication solutions. This will save a lot of cost of communication.

5. Improved ROI

The IP PBX Solution is a perfect system which will provide all business benefits such as increased productivity, prompt communication, money saving, so on and so forth. All these will collectively increase the business as well as ROI (Returns on Investment).

These are the 5 major benefits of Multi-tenant IP PBX Solution, which can be leveraged by any small, mid or large scaled business.

David is working on a promotional campaign of IP PBX solution offered by an India IT Company. The company provides services for VICIDial Solution as well as custom contact center software.