LEAN SIX SIGMA: MULTIPLE CASE STUDY

Autores/as

  • Orlando Roque da Silva University Center of Faculdades Metropolitanas Unidas FMU, São Paulo
  • Alessandro Marco Rosini University Center of Faculdades Metropolitanas Unidas FMU, São Paulo
  • Arnoldo J H Guevara Pontificial University Catholic of São Paulo, São Paulo
  • Angelo Palmisano University Center of Faculdades Metropolitanas Unidas FMU, São Paulo
  • Delvio Venanzi University Center of Faculdades Metropolitanas Unidas FMU, São Paulo

DOI:

https://doi.org/10.24212/2179-3565.2018v9i1p74-84

Palabras clave:

Lean Six Sigma, Quality, Production management

Resumen

Lean Six Sigma is a management focused on quality and productive performance in operating systems. This article discusses the foundations of this methodology through of two different conceptions of management, Lean Manufacturing and Six Sigma. First of the article explain the DMAIC (define measure, analyze, improve and control) and their respective phases, after the Lean philosophy with the sipoc and value stream mapping techniques. The article aims to show integration of these two conception and their results. The methodology consisted in a theory was based on a literature search an exploratory research which consisted of three case studies in differences companies located in Sorocaba, São Paulo. In this article studies the applying of Lean Six Sigma and its results.

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Publicado

2018-03-01

Número

Vol. 9 Núm. 1 (2018): MAR/MAIO

Sección

Papers

Licencia

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