The importance of capacity building and training for those working with older people in Centers-Day
DOI:
https://doi.org/10.23925/2176-901X.2014v17i3p233-251Keywords:
Aging, Listening space and expression, Free time, Elderly, Training.Abstract
Reflections discussed here originated from workshops developed to provide a space for elders to express themselves and to be heard as well to provide better socio-cultural interactions and improvement in their wellbeing and quality of life. These workshops were conducted at a Center Day for Elderly in São Paulo, Brazil, from September 2011 to February 2013, as part of a PhD project entitled “Geras Vitalis”. Service gaps and lack of gerontological knowledge by care-takers and directors from the institution where the work was undertaken were observed during the workshops. These shortcomings, in our view, can exacerbate inappropriate behavior, contributing to a lower quality of life of the older people, as well as those who deal with them in everyday life. As a result of this study, we suggest training programs, where gerontological interventions are oriented by components such as counseling, psychological and educational listening and, if necessary, the use of “Case Management”.