Operations strategy optimization based on developed sense and respond methodology

Yang Liu, Josu Takala


How to make adaptive adjustments on operations strategy in dynamic business environments becomes the very important competitiveness to all kinds of companies. This paper aims to develop sense and respond (S&R) models in agile and dynamic strategic adjustment by introducing scaled critical factor index (SCFI) compared with previous S&R models such as critical factor index (CFI) and balanced critical factor index (BCFI). In addition, the case study in this paper shows the difference among the three S&R models and the advantages of SCFI model. The analysis results show that the SCFI models have contribution to the adaptive operations strategy adjustment based on clear objectives in dynamic and turbulent business environment. Managers can make quick decisions by the analytical models.


Operational competitiveness; operations strategy; sense and respond (S&R); scaled critical factor index (SCFI); manufacturing industry

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DOI: https://doi.org/10.24212/2179-3565.2012v3i1p25-34

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