Author Details

Ranzatti, Mario Augusto, University Center of Faculdades Metropolitanas Unidas FMU, São Paulo, Brazil

  • Vol 10, No 1 (2019): MAR/MAIO - Papers
    A QUANTITATIVE PERSPECTIVE OF THE IMPLEMENTATION OF BEST PRACTICES ON ITIL: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY IN A BRAZILIAN PUBLIC COMPANY UNDER PEOPLE AND PROCESSES OVERVIEW
    Abstract  PDF