Identificação do Conhecimento como fase Antecedente dos Modelos de Gestão do Conhecimento
DOI:
https://doi.org/10.23925/2178-0080.2021v23i2.47202Palavras-chave:
Administração, Gestão do Conhecimento, Gestão de Projetos, Identificação do ConhecimentoResumo
Compreender como os conhecimentos são identificados para a Gestão de Conhecimento em gerenciamento de projetos a partir da aplicação de uma Revisão Sistemática de Literatura na base de dados Web of Science. Este artigo realiza a sistematização das abordagens propostas por outros estudos, assim como traz uma nova abordagem considerando a fase de identificação do conhecimento como fase antecedente aos modelos de GC já existentes. Este estudo possibilitará as organizações aperfeiçoarem seus processos de identificação de conhecimento. Deste modo, partindo da premissa de que o input para os modelos de Gestão do Conhecimento é identificar o conhecimento, propõe-se com este estudo o reconhecimento das fontes de conhecimento e aplicação de atividades para identificar o conhecimento.Metrics
Referências
Addas, S., & Pinsonneault, A. (2016). IT capabilities and NPD performance: examining the mediating role of team knowledge processes. Knowledge Management Research & Practice, 14(1), 76–95. https://doi.org/10.1057/kmrp.2014.16
Ale, M. A., Toledo, C. M., Chiotti, O., & Galli, M. R. (2014). A conceptual model and technological support for organizational knowledge management. Science of Computer Programming, 95, 73–92. doi:10.1016/j.scico.2013.12.012
Ali, I., Musawir, A. U., & Ali, M. (2018). Impact of knowledge sharing and absorptive capacity on project performance: the moderating role of social processes. Journal of Knowledge Management, 22(2), 453–477. doi:10.1108/jkm-10-2016-0449
Argote, L., Ingram, P., Levine, J. M., & Moreland, R. L. (2000). Knowledge Transfer in Organizations: Learning from the Experience of Others. Organizational Behavior and Human Decision Processes, 82(1), 1–8. https://doi.org/10.1006/obhd.2000.2883
Boutard, G., & Guastavino, C. (2012). Archiving electroacoustic and mixed music: Significant knowledge involved in the creative process of works with spatialisation. Journal of Documentation, 68(6), 749–771. https://doi.org/10.1108/00220411211277028
Becker, K., Jørgensen, F., & Bish, A. (2015). Knowledge Identification and Acquisition in SMEs. International Journal of Knowledge Management, 11(3), 1–16. doi:10.4018/ijkm.2015070101
Calvo-Mora, A., Navarro-García, A., & Periañez-Cristobal, R. (2015). Project to improve knowledge management and key business results through the EFQM excellence model. International Journal of Project Management, 33(8), 1638–1651. https://doi.org/10.1016/ j.ijproman.2015.01.010
Carayannis, E. G. (1999). Fostering synergies between information technology and managerial and organizational cognition: the role of knowledge management. Technovation, 19(4), 219–231. https://doi.org/10.1016/S0166-4972(98)00101-1
Chadegani, A. A., Salehi, H., Yunus, M. M., Farhadi, H., Fooladi, M., Farhadi, M., & Ebrahim, N. A. (2013). A Comparison between Two Main Academic Literature Collections: Web of Science and Scopus Databases. Asian Social Science, 9(5). doi:10.5539/ass.v9n5p18
Chen, Y., Yeh, S., & Huang, H. (2012). Does knowledge management “fit” matter to business performance? Journal of Knowledge Management, 16(5), 671–687. doi:10.1108/ 13673271211262745
Chen, Y.-J., Chen, Y.-M., & Wu, M.-S. (2012). An empirical knowledge management framework for professional virtual community in knowledge-intensive service industries. Expert Systems with Applications, 39(18), 13135–13147. https://doi.org/10.1016/j.eswa.2012.05.088
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1), 128. doi:10.2307/2393553
Cook, D. J. (1997). Systematic Reviews: Synthesis of Best Evidence for Clinical Decisions. Annals of Internal Medicine, 126 (5).
Cram, W. A., & Marabelli, M. (2018). Have your cake and eat it too? Simultaneously pursuing the knowledge-sharing benefits of agile and traditional development approaches. Information & Management, 55(3), 322–339. https://doi.org/10.1016/j.im.2017.08.005
Cross, M. S., & Sivaloganathan, S. (2007). Specialist knowledge identification, classification, and usage in company-specific new product development processes. Proceedings of the Institution of Mechanical Engineers, Part B. Journal of Engineering Manufacture, 221(8), 1285–1298. doi:10.1243/09544054jem580
Dani, S., Harding, J. A., Case, K., Young, R. I. M., Cochrane, S., Gao, J., & Baxter, D. (2006). A methodology for best practice knowledge management. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 220(10), 1717–1728. doi:10.1243/09544054jem651
Davenport, T., H., & Prusak, L. (1999). Working Knowledge: How Organizations Manage What They Know. Harvard Business School Press.
Duffield, S. M., & Whitty, S. J. (2016). Application of the Systemic Lessons Learned Knowledge model for Organisational Learning through Projects. International Journal of Project Management, 34(7), 1280–1293. doi:10.1016/j.ijproman.2016.07.001
Faccin, K., & Balestrin, A. (2018). The dynamics of collaborative practices for knowledge creation in joint R&D projects. Journal of Engineering and Technology Management, 48, 28–43. doi:10.1016/j.jengtecman.2018.04.001
Gasik, S. (2011). A Model of Project Knowledge Management. Project Management Journal, 42(3), 23–44. https://doi.org/10.1002/pmj.20239
Gil, A. C. (2008). Métodos e técnicas de pesquisa social. 6.ed. - São Paulo: Atlas
Gomezelj Omerzel, D., Antončič, B., & Ruzzier, M. (2011). Developing and testing a multi‐dimensional knowledge management model on Slovenian SMEs. Baltic Journal of Management, 6(2), 179–204. https://doi.org/10.1108/17465261111131802
Gonçalves, L. C., Lima, E. P. de, & Costa, S. E. G. da. (2009). Um estudo sobre a adoção de práticas de gestão do conhecimento em organizações cooperativas. Production, 19(1), 163–189. https://doi.org/10.1590/S0103-65132009000100011
Guzzo, C. H., Maccari, E. A., & Quoniam, L. (2014). Indicadores da produção científica sobre lições aprendidas em gestão de projetos. Revista Gestão & Tecnologia, 14(2), 05–24. https://doi.org/10.20397/2177-6652/2014.v14i2.695
HUCMI. (2013). HCMBOK: The Human Change Management Body of Knowledge. Rio de Janeiro. Human Change Management Institute.
IPMA, I. P. M. A. (2015). Individual Competence Baseline for Project, Programma & Portfolio Management, (4.0).
Jafari, M., Rezaeenour, J., Akhavan, P., & Fesharaki, M. N. (2010). Strategic knowledge management in aerospace industries: a case study. Aircraft Engineering and Aerospace Technology, 82(1), 60–74.doi:10.1108/00022661011028128
Jafari, M., Rezaeenour, J., Mazdeh, M. M., & Hooshmandi, A. (2011), Development and evaluation of a knowledge risk management model for project-based organizations. Management Decision, 49(3), 309 – 329. http://dx.doi.org/10.1108/00251741111120725
Kraaijenbrink, J., & Wijnhoven, F. (2008). Managing heterogeneous knowledge: a theory of external knowledge integration. Knowledge Management Research & Practice, 6(4), 274–286. doi:10.1057/kmrp.2008.26
Lee, C. L., Lu, H. P., Yang, C., & Hou, H. T. (2010). A process-based knowledge management system for schools: a case study in Taiwan. The Turkish Online Journal of Educational Technology, 9(4), 10-21.
Lee, M. R., & Lan, Y.-C. (2011). Toward a unified knowledge management model for SMEs. Expert Systems with Applications, 38(1), 729–735. https://doi.org/10.1016/j.eswa.2010. 07.025
Magliacani, M., & Madeo, E. (2018). Exploring “culturalization” in rural entrepreneurial context through content analysis. Knowledge and Process Management, 25(4), 292–301. https:// doi.org/10.1002/kpm.1567
Machlup, F. (1967). Theories of the firm: Marginalist, behavioral, managerial, American Economic Review, 57, pp. 201-220
Machlup, F. (1980). Knowledge: Its Creation, Distribution, and Economic Significance, Vol. I. Princeton University Press, Princeton, NJ.
McClory, S., Read, M., & Labib, A. (2017). Conceptualising the lessons-learned process in project management: Towards a triple-loop learning framework. International Journal of Project Management, 35(7), 1322–1335. https://doi.org/10.1016/j.ijproman.2017.05.006
Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science, 5(1), 14–37. https://doi.org/10.1287/orsc.5.1.14
Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press.
Nonaka, I., & Toyama, R. (2003). The knowledge-creating theory revisited: knowledge creation as a synthesizing process. Knowledge Management Research & Practice, 1(1), 2–10. doi:10.1057/palgrave.kmrp.8500001
Nonaka, I., Takeuchi, H. (2009). Gestão do conhecimento. Porto Alegre: Bookman.
O’Brien, D. (2013). Introdução à Teoria do Conhecimento. Gradiva Publicações, S. A. Lisboa
Örtenblad, A. (2018), What does “learning organization” mean?, The Learning Organization, Vol. 25 No. 3, pp. 150-158. https://doi.org/10.1108/TLO-02-2018-0016
Ortiz, B., Donate, M. J., & Guadamillas, F. (2017). Relationships between structural social capital, knowledge identification capability and external knowledge acquisition. European Journal of Management and Business Economics, 26(1), 48–66. doi:10.1108/ejmbe-07-2017-004
Orzano, A. J., McInerney, C. R., Scharf, D., Tallia, A. F., & Crabtree, B. F. (2008). A knowledge management model: Implications for enhancing quality in health care. Journal of the American Society for Information Science and Technology, 59(3), 489–505.doi:10.1002/asi.20763
Othman, I., Shafiq, N., & Nuruddin, M. (2017). Time Overrun in Construction Project. IOP Conference Series: Materials Science and Engineering, 291, 012016. doi:10.1088/1757-899x/291/1/012016
Oztemel, E., & Arslankaya, S. (2011). Enterprise knowledge management model: a knowledge tower. Knowledge and Information Systems, 31(1), 171–192. doi:10.1007/s10115-011-0414-4
Pan, M.-Z., & Mao, J.-Y. (2016). Cross Boundary Mechanisms for Knowledge Management by User Representatives in Enterprise Systems Implementation. IEEE Transactions on Engineering Management, 63(4), 438–450. https://doi.org/10.1109/TEM.2016.2596319
Petticrew, M., & Roberts, H. (2006). Systematic Reviews in the Social Sciences: A Practical Guide. (Vol. 6). Oxford: Blackwell Publishing. https://www.tandfonline.com/doi/abs/. 10.1080/14733140600986250
PMI, P. M. I. (2017). Um Guia do Conhecimento em Gerenciamento de Projetos: Guia PMBOK. Project Management Institute. (6th ed). EUA: Project Management Institute
PMI. (2018). Relatório Pulse of Profession 2018. Disponível em: <https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2018.pdf>. Acesso em 06 de março 2018.
Polanyi, M. (1958). Personal knowledge; towards a post-critical philosophy. University of Chicago Press, Chicago.
Probst, G., Raub, S., Romhardt, K. (2002) Gestão do conhecimento: os elementos construtivos do sucesso. Bookman, Porto Alegre.
Rodrigues, W. M. (2019). A Construção do Conhecimento por meio de Lições Aprendidas em Gestão de Projetos. (Dissertação de Mestrado). Universidade Nove de Julho – UNINOVE. http://repositorio.uninove.br/xmlui/handle/123456789/1309
Sampaio, R. &. (2017). Estudos de revisão sistemática: um guia para síntese criteriosa da evidência científica. Revista Brasileira de Fisioterapia, 11(1), 83–89.
Santos, A. L., & Silva, S. de C. (2017). Desenvolvimento de um modelo de gestão do conhecimento em um núcleo de inovação tecnológica. Sistemas & Gestão, 12(1), 1–13. https://doi.org/ 10.20985/1980-5160.2017.v12n1.787
Scatolin, H. G. (2015). A Gestão do Conhecimento nas organizações: o legado de Nonaka e Takeuchi. Perspectivas em Gestão & Conhecimento, 5(2), 4–13.
Shatti, L. A., Bischoff, J. E., & Willy, C. J. (2017). Investigating the effectiveness of team communication and the balance of member contributions on knowledge acquisition. Knowledge Management Research & Practice, 16(1), 51–65. https://doi.org/10.1080/ 14778238.2017.1405775
Silva, C. F., Sabbadini, F. S., & Desidério, M. (2015). Teoria da Criação do Conhecimento Organizacional: o caso da empresa do setor químico. REA - Revista Eletrônica de Administração, 14(1), 120–143.
Simon, H. A. (1991). Bounded Rationality and Organizational Learning. Organization Science, 2(1), 125–134. doi:10.1287/orsc.2.1.125
Su, C.-T., Chen, Y.-H., & Sha, D. Y. (2006). Linking innovative product development with customer knowledge: a data-mining approach. Technovation, 26(7), 784–795. doi:10.1016/ j.technovation.2005.05.005
Sveiby, K. E. (1997). The Intangible Assets Monitor. Journal of Human Resource Costing & Accounting, 2(1), 73–97. https://doi.org/10.1108/eb029036
Swain, D. E., & Lightfoot, J. E. (2016). A knowledge management framework for global project development based on Tai Chi principles and practices. International Journal of Managing Projects in Business, 9(3), 624–653. doi:10.1108/ijmpb-06-2015-0045
Tiwari, S. R. (2015). Knowledge Integration in Government-Industry Project Network. Knowledge and Process Management, 22(1), 11–21. doi:10.1002/kpm.1460
Tow, W., Venable, J. & Dell, P. (2015). Developing a Theory of Knowledge Identification Effectiveness in Knowledge Management. Association for Information Systems AIS Electronic Library (AISeL), Proceedings Pacific Asia Conference on Information Systems (PACIS).
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222.
Wang, H., & Meng, X. (2018). BIM-Based Knowledge Management in Construction Projects. International Journal of Information Technology Project Management, 9(2), 20–37. doi:10.4018/ijitpm.2018040102
Wu, J.-W., Tseng, J. C. R., Yu, W.-D., Yang, J.-B., Lee, S.-M., & Tsai, W.-N. (2012). An integrated proactive knowledge management model for enhancing engineering services. Automation in Construction, 24, 81–88. doi:10.1016/j.autcon.2012.02.006
Yeh, Y., Yeh, Y., & Chen, Y.-H. (2012). From knowledge sharing to knowledge creation: A blended knowledge-management model for improving university students’ creativity. Thinking Skills and Creativity, 7(3), 245–257. doi:10.1016/j.tsc.2012.05.004
Zhao, J., Pablos, P. O., & Qi, Z. (2012). Enterprise knowledge management model based on China’s practice and case study. Computers in Human Behavior, 28(2), 324–330. https://doi.org/10.1016/j.chb.2011.10.001
Zhou, D., Kautonen, M., Wang, H., & Wang, L. (2016). How to interact with knowledge-intensive business services: A multiple case study of small and medium manufacturing enterprises in China. Journal of Management & Organization, 23(02), 297–318. doi:10.1017 /jmo.2016.23
Downloads
Publicado
Como Citar
Edição
Seção
Licença
Este obra está licenciado com uma Licença Creative Commons Atribuição 4.0 Internacional.
