Communities of Practice: Critical Success Factors to Maintenance and Dimensions of Analysis

Authors

  • Sabrina Rebelo Schmitt Universidade Federal de Santa Catarina
  • Rafael de Araújo Rios Schmitt Universidade Federal de Santa Catarina

DOI:

https://doi.org/10.20946/rad.v19i1.24532

Keywords:

Communities of Practice, Critical Success Factors, Dimensions of Analysis.

Abstract

The Communities of Practice - CoPs play an important role in creating and sharing organizational knowledge, especially in institutions where knowledge is one of its main assets. The aim of this study is to identify the critical success factors – CSF’s for the maintenance of CoPs establishing relationship with the dimensions of analysis of the Communities. The research is a qualitative approach, and about the purposes, characterized as exploratory and applied. As a result for the investigation came to a summary table in that 28 factors are presented as critical to the success of CoPs, and these factors are related to the 9 dimensions of analysis. We conclude that the science of CSF maintenance of CoPs represent an important tool for management who want to manage the Communities.

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Author Biographies

Sabrina Rebelo Schmitt, Universidade Federal de Santa Catarina

Mestra em Engenharia e Gestão do Conhecimento pelo Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento da Universidade Federal de Santa Catarina. Servidora Técnico-Administrativo em Educação da Universidade Federal de Santa Catarina.

Rafael de Araújo Rios Schmitt, Universidade Federal de Santa Catarina

Especialista em Gestão Judiciária pela Academia Judicial do Tribunal de Justiça de Santa Catarina. Juiz de Direito do Tribunal de Justiça de Santa Catarina.

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Published

2017-01-01

How to Cite

Schmitt, S. R., & Schmitt, R. de A. R. (2017). Communities of Practice: Critical Success Factors to Maintenance and Dimensions of Analysis. Management in Dialogue Review, 19(1), 32–63. https://doi.org/10.20946/rad.v19i1.24532

Issue

Vol. 19 No. 1 (2017): January - April

Section

Artigos

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