Learning, Absorptive Capacity and Competence at the Individual Level in the Activities of Loading and Unloading of Fuels

Auteurs

DOI :

https://doi.org/10.23925/2178-0080.2024v26i2.63975

Mots-clés :

learning, absorptive capacity, competences development

Résumé

The aim of this research was to understand how absorptive capacity promotes individual learning and the competences development of drivers that providing service to BR Distributor e Industrial Port Complex of Suape/PE. In the methodological procedures a qualitative research of the exploratory and descriptive type was adopted. Four research subjects were interviewed, including two drivers and two professionals responsible for training and monitoring in loading and unloading processes. Content analysis was used to compare the responses of the informants according to the categories a priori of the theoretical reference. The results revealed two fields of vision: the technician represented by the instructor and operations technician and the operational field, represented by the drivers. With this, it was possible to initially point out some points that were not convergent, such as training hours, flexibility of days, need for recycling and infrastructure to carry out activities, which connotes the need for more effective feedback evaluation tools, focus even on the program taught.

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Biographie de l'auteur

Paolo Edoardo Coti-Zelati, Faculdades de Campinas – FACAMP

Professor Universitário com Mestrado em Administração de Empresas pela Universidade Presbiteriana Mackenzie, Especialização em Administração de Marketing pela Universidade Presbiteriana Mackenzie e Graduação em Direito pela Fundação Armando Álvares Penteado (FAAP). Ministra disciplinas voltadas para as seguintes áreas: Administração Estratégica, Gestão da Cadeia de Suprimentos, Negócios Internacionais, Administração de Marketing, Agronegócios e Metodologia Científica. Orienta alunos durante o processo de elaboração do Trabalho de Conclusão de Curso (TCC).

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Publiée

2024-05-01

Comment citer

Arruda de Araújo, D. L., Martins Pantuffi, C., Coti-Zelati, P. E., & Popadiuk, S. (2024). Learning, Absorptive Capacity and Competence at the Individual Level in the Activities of Loading and Unloading of Fuels. Revista Administração Em Diálogo - RAD, 26(2), 62–83. https://doi.org/10.23925/2178-0080.2024v26i2.63975

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