ADOÇÃO DA GESTÃO DO CONHECIMENTO NO PAQUISTÃO: UMA INVESTIGAÇÃO DE FATORES CRÍTICOS DE SUCESSO

Autores

  • Qamar Ali Lyallpur Business School, Govt College University Faisalabad
  • Sami Ullah Bajwa School of Business and Economics, University of Management and Technology
  • Khaliq Ur Rehman Wuhan University of Technology http://orcid.org/0000-0002-6518-3560

DOI:

https://doi.org/10.23925/2179-3565.2021v12i1p159-169

Palavras-chave:

Gestão de recursos humanos, Auxílios motivacionais, Processos e atividades, Fatores críticos de sucesso, Gestão do conhecimento, Setor bancário, Paquistão

Resumo

Embora o conhecimento tenha sido reconhecido como um ativo comercial importante, as empresas ainda estão nos estágios iniciais de compreensão das implicações práticas da gestão do conhecimento. Acredita-se amplamente que os países em desenvolvimento estão ficando para trás em termos de competitividade e desenvolvimento socioeconômico, devido à sua incapacidade de desenvolver capacidades que lhes permitam participar das redes globais emergentes de criação de conhecimento. Há uma necessidade urgente de um estudo mais organizado e objetivo sobre os fatores críticos de sucesso para a adoção da gestão do conhecimento em países em desenvolvimento como o Paquistão. No entanto, nenhuma pesquisa, até agora, foi conduzida para investigar empiricamente uma lista detalhada de CSFs para adoção de KM no Paquistão. Este artigo avalia e divulga os resultados de uma pesquisa auto-administrada para investigar os fatores críticos de sucesso para a implementação do KM no setor bancário do Paquistão. É adotado neste estudo um questionário de pesquisa com 11 fatores, composto por 66 itens, que é testado estatisticamente quanto à validade e confiabilidade. Os dados são coletados de funcionários do banco. O nível de importância, bem como a lista de classificação dos fatores críticos de sucesso para a adoção de GC, são examinados estatisticamente. Este documento fornece uma lista de prioridades de CSFs - classificados em ordem de importância - para adoção de KM no setor bancário do Paquistão. A gestão de recursos humanos, as ajudas motivacionais e os processos e atividades são considerados os mais importantes, enquanto a medição e a infraestrutura organizacional são os fatores menos importantes percebidos pelos banqueiros.

 

Biografia do Autor

Qamar Ali, Lyallpur Business School, Govt College University Faisalabad

Dr. Qamar Ali is Assistant Professor at Lyallpur Business School, Govt. College University Faisalabad Pakistan.

Sami Ullah Bajwa, School of Business and Economics, University of Management and Technology

Dr. Sami Ullah Bajwa is Assistant rofessor at School of Business and Economics, University of Management and Technology

Khaliq Ur Rehman, Wuhan University of Technology

Mr. Khaliq Ur Rehman earned his PhD in Enterprise Management from the School of Management, Wuhan University of Technology, China. He did his PhD in Entrepreneurship with the special focus of resilience and compassion. He has several research paper publications on his credit, including national, international and impact factor journals. He is an active member of editorial/reviewer board of international Conferences and journals including Academy of Management annual conference. Mr. Rehman has research expertise in conceptual and qualitative Research.  His research interests include Entrepreneurship, SME Management Organization Theory, Organizational Psychology, and Management

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Publicado

2021-04-12

Edição

v. 12 n. 1 (2021)

Seção

Artigos

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