Impacto das capacidades de inovação dinâmica na agilidade e desempenho organizacional em hospitais públicos sauditas

Autores

  • Amal Alhassani King Abdullah Medical City
  • Sabah Al-Somali Universidade do Rei Abdul Aziz Faculdade de Economia e Administração

DOI:

https://doi.org/10.23925/2179-3565.2022v13i1p44-59

Palavras-chave:

Inovação e Tecnologia em Saúde, Recursos Dinâmicos de Inovação, Agilidade Organizacional

Resumo

Embora o sector da saúde pública tenha melhorado significativamente, persistem ineficiências e poucos progressos têm sido feitos na aprendizagem de como os abordar, pelo que um dos conceitos mais importantes que afetam a agilidade organizacional e o desempenho na saúde é a capacidade de inovação dinâmica. Este estudo visa investigar o impacto das capacidades de inovação dinâmica na agilidade e desempenho em hospitais públicos na Arábia Saudita. Utilizamos uma teoria de capacidades dinâmicas para descrever como quatro características contextuais importantes - capacidades de deteção, capacidades de combinação, capacidades de rede e capacidades de aprendizagem - podem afetar a agilidade das organizações de saúde. A população desta investigação está formada por líderes e gestores na saúde pública. A amostra populacional do estudo foi de (151) participantes de hospitais públicos que responderam ao questionário de investigação. O Statistical Package for Social Science (SPSS) foi aplicado para a análise dos dados após a entrada da data de recolha. A recolha de dados para o estudo envolveu as variáveis independentes de capacidades dinâmicas de inovação que se espera que influenciem a variável dependente de agilidade organizacional e desempenho nos hospitais públicos. Os principais resultados da investigação mostraram uma relação positiva entre as variáveis independentes de capacidades de inovação dinâmica e as variáveis dependentes de agilidade organizacional e desempenho organizacional.

Palavras-chave: Healthcare Innovation (HCI), Dynamic Innovation Capabilities (DIC), Organizational Agility (OA).

Referências

Aguilar, S., Vengrouskie, E. F., Lloyd, R. A. Driving organizational innovation as a form of intrapreneurship within the context of small businesses. Journal of Strategic Innovation & Sustainability, 14(3), 25–28, 2019. https://doi-org.sdl.idm.oclc.org/10.33423/jsis.v14i3.2103

Agwunobi, A., & Osborne, P. Dynamic capabilities and healthcare: a framework for enhancing the competitive advantage of hospitals. California Management Review, 58(4), 141–161, 2016. https://doi-org.sdl.idm.oclc.org/10.1525/cmr.2016.58.4.141

Ahmed, T., & Shirahada, K. Toward a sustainable healthcare service system in a limited resource context: Case study of Bangladesh rural advancement committee’s healthcare system. International Journal of Healthcare Management, 12(2), 97-105, 2017. https://doi.org/10.1016/j.technovation.2008.07.004

Almalki, M., Fitzgerald, G., & Clark, M. Health care system in Saudi Arabia: an overview,2020. Retrieved 26 May 2020 from https://applications.emro.who.int/emhj/V17/10/17_10_2011_0784_0793.pdf

Alshanty, A., Emeagwali, O. Market-sensing capability, knowledge creation and innovation: the moderating role of entrepreneurial-orientation. Journal of Innovation & Knowledge, 4(3), 171-178, 2019. https://doi.org/10.1016/j.jik.2019.02.002

Al-Somali, S., Gholami, R., Clegg, B. An investigation into the online banking acceptance in Saudi Arabia. Technovation, 29, 30-141, 2009. https://doi.org/10.1016/j.technovation.2008.07.004

Andersén, J. Resource based competitiveness: managerial implications of the resource‐based view. Strategic Direction, 26(5), 3-5, 2010. https://doi.org/10.1108/02580541011035375.

Aryanto, R., Fontana, A., Afiff, A. Strategic human resource management, innovation capability and performance: an empirical study in Indonesia software industry. Procedia - Social and Behavioral Sciences, 211, 2015. https://doi.org/10.1016/j.sbspro.2015.11.115

Azar, G., Ciabuschi, F. Organizational innovation, technological innovation, and export performance: the effects of innovation radicalness and extensiveness. International Business Review, 26(2), pp.324-336, 2017.

Badrinarayanan, V., Ramachandran, I., Madhavaram, S. Resource orchestration and dynamic managerial capabilities focusing on sales managers as effective resource orchestrators. Journal of Personal Selling & Sales Management, 39(1), 23-41, 2018. https://doi.org/10.1080/08853134.2018.1466308

Baninam, J., Amirnejad, Q. The effects of organizational agility on the organizational performance: mediating role of knowledge management. International Journal of Economic Perspectives, 11(1), 1227–1240, 2017.

Barroso, L., Gouveia, R., Madeira, M. External relationships in the organizational innovation. 2020. Retrieved 20 May 2020 from https://www.revistas.usp.br/rai/article/download/102199/118011/

Bhandari, P. What Is Quantitative Research? | Definition, Uses and Methods. 2020. Retrieved 26 December 2020 from https://www.scribbr.com/methodology/quantitative-research/

Breznik, L., Hisrich, R. Dynamic capabilities vs. innovation capability: are they related?. Journal of Small Business and Enterprise Development, 21(3), 368-384, 2014. http://dx.doi.org/10.1108/JSBED-02-2014-0018

Bui, H., Trinh, A., Nguyen, T. Innovation from capabilities to performance in manufacturing enterprises in Vietnam. Journal of Economic Development, 45(1), 61–81, 2020.

Cabrales, A., Real, J., Valle, R. Relationships between human resource management practices and organizational learning capability: the mediating role of human capital. Personnel Review, 40, 2011. http://dx.doi.org/10.1108/00483481111118658

Chandra, C., Grabis, J. Role of flexibility in supply chain design and modeling—introduction to the special issue. International Journal of Management Science. 37, 743-745, 2009. https://doi.org/10.3846/20294913.2018.1483977

Colin, J., & Hyphen, C. (2013). Breakthrough innovation & colon; the roles of dynamic innovation capabilities and open innovation activities. Journal of Business & Industrial Marketing, 28(5), 444–454. Https://doi.org/10.1108/08858621311330281

Corrêa, R., Bueno, E., Kato, H., Silva, L. Dynamic managerial capabilities: scale development and validation. Managerial and Decision Economics, 40(1), 3-15, 2018. https://doi.org/10.1002/mde.2974

De Villiers, W.. The future - challenges and opportunities for universities and health care. Southern African Journal of Anaesthesia and Analgesia, 25(4), 6-10, 2019. https://doi.org/10.36303/sajaa.2019.25.4.2289

Dias, Á. A Measure of Market Sensing Capabilities. 2020. Retrieved 29 December 2020 from https://www.researchgate.net/publication/296679371_A_MEASURE_OF_MARKET_SENSING_CAPABILITIES

Directorate, O. OECD Glossary of Statistical Terms - Process innovation Definition. Stats.oecd.org. 2020. Retrieved 8 August 2020 https://stats.oecd.org/glossary/detail.asp?ID=6870

Eikelenboom, M., De Jong, G. The impact of dynamic capabilities on the sustainability performance of SMES. Journal of Cleaner Production, 235, 1360–1370, 2019. https://doi-org.sdl.idm.oclc.org/10.1016/j.jclepro.2019.07.013

Engen, M., Magnusson, P. Exploring the role of front-line employees as innovators. Service Industries Journal, 35(6), 303–324, 2015. https://doi-org.sdl.idm.oclc.org/10.1080/02642069.2015.1003370

Ferreira, J., Cardim, S., Branco, F. Dynamic capabilities, marketing and innovation capabilities and their impact on competitive advantage and firm performance. 2018 13th Iberian Conference on Information Systems and Technologies (CISTI), Information Systems and Technologies (CISTI), 13th Iberian Conference On, 1–7, 2018. Https://doi-org.sdl.idm.oclc.org/10.23919/CISTI.2018.8399271

Global Health Saudi. 2019 Saudi Arabia healthcare industry overview. 2020. Retrieved 2 June 2020 from https://www.globalhealthsaudi.com/content/dam/Informa/globalhealthsaudi/downloads/ghe19-ksa-healthcare-industry-overview.pdf

Goundar, S. Research Methodology and Research Method. 2012. Retrieved 25 November 2020 from https://www.researchgate.net/publication/333015026_Chapter_3_-_Research_Methodology_and_Research_Method

Goundar, S., Research methodology and research method. 2012. Retrieved 05 May 2021 from https://www.researchgate.net/publication/333015026_Chapter_3_-_Research_Methodology_and_Research_Method

Grenier, C., Pauget, B., Hudebine, H. Innovations in healthcare and wellbeing: a focus on actors and collaborations at the boundaries. Journal of Innovation Economics & Management, 30(3), 1, 2019. https://doi.org/10.3917/jie.030.0001

Gyemang, M., Emeagwali, O. The roles of dynamic capabilities, innovation, organizational agility and knowledge management on competitive performance in telecommunication industry. Management Science Letters, 10(7), 1533-1542, 2020. https://doi.org/10.5267/j.msl.2019.12.013

Helen Ziegler and Associates. The Healthcare System of Saudi Arabia. 2020. Retrieved 27 May 2020 from https://www.hziegler.com/articles/healthcare-system-of-saudi-arabia.html

Innovation Space 4p’s. Innovation Space 4p’s. Innovation Management - Group 4. 2020. Retrieved 8 August 2020 from https://pla55106group4.wordpress.com/im-innovation-space-4ps/innovation-space-4ps/

Iqbal, A. Creativity and innovation in Saudi Arabia: an overview. Innovation, 13(3), 376-390, 2011. https://doi.org/10.5172/impp.2011.13.3.376

Karali, E., Angeli, F., Sidhu, J., Volberda, H. Understanding Healthcare Innovation through a Dynamic Capabilities Lens. 2020. Retrieved 26 May 2020 from https://www.researchgate.net/profile/Emre_Karali2

Kareem, A., Alameer, A. The impact of dynamic capabilities on organizational effectiveness. Management Şi Marketing, 14(4), 402–418, 2019. https://doi-org.sdl.idm.oclc.org/10.2478/mmcks-2019-0028

Kenya Projects Organization. Sample Size Determination Using Krejcie and Morgan Table. 2021. Retrieved 10 April 2021 from http://www.kenpro.org/sample-size-determination-using krejcie-and-morgan-table/

Kim, M., Song, J., Triche, J. Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach. Information Systems Frontiers, 17(3), 533-546, 2014. https://doi.org/10.1007/s10796-014-9505-6

Kimberly S., G., Jennifer, W. Nurse Manager learning agility and Observed leadership ability: a Case Study. 2020. Retrieved 11 September 2020 from https://insights.ovid.com/nursing-economic/nrsec/2018/03/000/nurse-manager-learning-agility-observed-leadership/4/00006073

Koçyiğit, Y., Akkaya, B. The role of organizational flexibility in organizational agility: a research on SMES. Business Management and Strategy, 11(1), p.110, 2020.

Kostopoulos, K., Spanos, Y.E., Prastacos, G.P. The resource-based view of the firm and innovation: identification of critical linkages,2003.

Kurtmollaiev, S. Dynamic capabilities and where to find them. Journal of Management Inquiry, 29(1), 3-16, 2017. https://doi.org/10.1177/1056492617730126

Laitila, T. The role of managerial capabilities and organizational culture in corporate venturing: the case of a successful corporate spin-off. 2020. Retrieved 21 May 2020 from. https://pdfs.semanticscholar.org/65b8/4adab596cf04948a26e74e0676495390cfc9.pdf

Lam, A. Organizational Innovation - Munich Personal RePEc Archive. 2020. Retrieved 21 May 2020 from https://mpra.ub.uni-muenchen.de/11539/

L'Hermitte, C., Brooks, B., Bowles, M., Tatham, P. Investigating the strategic antecedents of agility in humanitarian logistics. Disasters, 41(4), 672-695, 2016. https://doi.org/10.1111/disa.12220

Lin, P., Maclennan, S., Hunt, N., Cox, T. The influences of nursing transformational leadership style on the quality of nurses' working lives in Taiwan: A cross-sectional quantitative study. BMC Nursing, 14, 2015. https://doi.org/10.1186/s12912-015-0082-x

Loria, K. Innovation transforms healthcare: a look at what works, how much to invest, and how to know what truly matters. Managed Healthcare Executive, 29(3), 4–7, 2019. http://search.ebscohost.com.sdl.idm.oclc.org/login.aspx?Direct=true&db=bsu&AN=135537659&site=eds-live

Loureiro, R., Ferreira, J. J. M., Marques Simões, J. M. Learning dynamic capabilities in healthcare organizations - a qualitative research. Revista de Gestão Em Sistemas de Saúde, 8(3), 283–296,2019. Https://doi-org.sdl.idm.oclc.org/10.5585/RGSS.v8i3.11533

Luca, J. Measurement of organizational innovation – in search for theoretical framework. New Challenges of Economics & Business Development, 519–529, 2019.

Mahmoudi, G., Abdi, M. An assessment of agility in selected hospitals of Mazandaran province Iran. Journal of Basic Research in Medical Sciences, 5(3), 32-41, 2018.. https://doi.org/10.29252/jbrms.5.3.32

Mahmoudi, G., Jahani, M., Abdi, M., Yaminfirooz, M., Bahrami, M. Agile design of public hospitals in Iran. Bali Medical Journal, 7(2), 285, 2018. https://doi.org/10.15562/bmj.v7i2.797

Makó, C., Mitchell, B., Illéssy, M. Developing dynamic innovative capabilities: the growing role of innovation and learning in the development of organizations and skills in developed and emerging nations of Europe. Journal of Entrepreneurship and Innovation in Emerging Economies, 1(1), 18-38, 2015. https://doi.org/10.1177/2393957514554983

Mandal, S. Influence of human capital on healthcare agility and healthcare supply chain performance. Journal of Business & Industrial Marketing, 33(7), 1012-1026, 2018. Doi: 10.1108/jbim-06-2017-0141

Manuj, I., Mentzer, J. Global supply chain risk management. International Journal of Physical Distribution & Logistics Management. 38, 192-223, 2008. https://doi.org/10.1108/09600030810866986

Maria, R., Jong, A. De, & Zacharias, N. A. Frontline employees’ innovative service behavior as key to customer loyalty: insights into FLES’ resource gain spiral. Journal of Product Innovation Management, 34(2), 223–245, 2017. Https://doi-org.sdl.idm.oclc.org/10.1111/jpim.12338

Meliánalzola, L., Domínguezfalcón, C., & Martín-Santana, J. The role of the human dimension in organizational agility: an empirical study in intensive care units. Personnel Review, 2020. https://doi.org/10.1108/pr-08-2019-0456

Meyer, J. Strengthening innovation capacity through different types of innovation cultures. SSRN Electronic Journal, 2014. https://doi.org/10.2139/ssrn.2506307

Middleton, F. Reliability vs Validity in Research | Differences, Types and Examples, 2021. Retrieved 24 April 2021, from https://www.scribbr.com/methodology/reliability-vs-validity/

Mu, Y., Bossink, B., Vinig, T. Employee involvement in ideation and healthcare service innovation quality. Service Industries Journal, 38(1–2), 67–86, 2018. Https://doi-org.sdl.idm.oclc.org/10.1080/02642069.2017.1374374

Mudalige, D., Ismail, N. A., Malek, M. A. Exploring the role of individual level and firm level dynamic capabilities in SMES’ internationalization. Journal of International Entrepreneurship, 17(1), 41–74, 2019. Https://doi-org.sdl.idm.oclc.org/10.1007/s10843-018-0239-2

Nafei, W. Organizational Agility: the Key to Improve Organizational Performance. 2021. Retrieved 5 May 2021 from http://www.ccsenet.org/journal/index.php/ibr/article/view/52014

Nafei, W. The Mediating Effects of Organizational Learning on the Relationship between Knowledge Management and Organizational Performance: An Applied Study on the Egyptian Commercial Banks. International Journal of Business and Management, 9(2), 2014.

Nagel, N., Woocommerce, B. Saudi Vision 2030: The opportunities in healthcare | Middle East Medical Portal. 2020. Retrieved 27 May 2020, from https://www.middleeastmedicalportal.com/saudi-vision-2030-the-opportunities-in-healthcare/

Nedzinskas, Š., Pundzienė, A., Buožiūtėrafanavičienė, S., Pilkienė, M. The impact of dynamic capabilities on SME performance in a volatile environment as moderated by organizational inertia. Baltic Journal of Management, 8(4), 376–396, 2013. Https://doi-org.sdl.idm.oclc.org/10.1108/BJM-01-2013-0003

Nunnally, C. Psychometric theory. Scientific Research Publishing Inc., 1978. Retrieved 04 May 2021 from https://www.scirp.org/(S(czeh2tfqyw2orz553k1w0r45))/reference/ReferencesPapers.aspx?ReferenceID=453912

Oliveira, C., Ruffoni, E., Maçada, A., Padula, Â. Innovation capabilities in the food processing industry in Brazil. British Food Journal, 121(11), 2901-2918, 2019. https://doi.org/10.1108/bfj-10-2018-0647

Omachonu, K., Einspruch, G. Innovation in healthcare delivery systems: a conceptual framework. Innovation Journal, 15(1), 2–20, 2010. Retrieved from http://search.ebscohost.com.sdl.idm.oclc.org/login.aspx?Direct=true&db=bsu&AN=51893430&site=eds-live

Pajouyhan, A., Rezaei, B., Parno, M. The relationship of the components of emotional intelligence with organizational agility in the healthcare network. Journal of Kermanshah University of Medical Sciences, In Press, 2019. https://doi.org/10.5812/jkums.86873

Protogerou, A., Caloghirou, Y., Lioukas, S. Dynamic capabilities and their indirect impact on firm performance. Industrial and Corporate Change, 21(3), 615-647, 2011. https://doi.org/10.1093/icc/dtr049

Rajadhyaksha, V. Medical affairs post-COVID19: are we ready to take the baton?. Perspectives in Clinical Research, 11(3), 124, 2020. https://doi.org/10.4103/picr.picr_164_20

Razavi, S., Attarnezhad, O. Management of Organizational Innovation. 2013. Retrieved 20 May 2020, from http://www.ijbssnet.com/journals/Vol_4_No_1_January_2013/26.pdf

Shearman, Sterling LLP. Healthcare in the Kingdom of Saudi Arabia — an Overview. 2020. Retrieved 27 May 2020 from https://www.ic.gov.sa/media/1253/report-1-healthcare-in-the-kingdom-of-saudi-arabia-an-overview.pdf

Singh, R., Charan, P., Chattopadhyay, M. Dynamic capabilities and responsiveness: moderating effect of organization structures and environmental dynamism. Decision, 46(4), 301–319, 2019. Https://doi-org.sdl.idm.oclc.org/10.1007/s40622-019-00227-4

Stephanie, G. Correlation Coefficient Simple Definition Formula Easy Steps. Statistics How To. Retrieved from https://www.statisticshowto.com/probability-and-statistics/correlation-coefficient-formula/

Suresh, M., Patri, R. Agility assessment using fuzzy logic approach: a case of healthcare dispensary. BMC Health Services Research, 17(1), 2017.. https://doi.org/10.1186/s12913-017-2332-y

Tseng, S.M, P.S. Lee. The effect of knowledge management capability and dynamic capability on organizational performance, Journal of Enterprise Information Management, 27(2), 158-179, 2014.

USC Libraries. Research Guides: Organizing Your Social Sciences Research Paper: Quantitative Methods. 2020. Retrieved 26 December 2020 from https://libguides.usc.edu/writingguide/quantitative

V., V., M., S., Dutta, P. Modelling the readiness factors for agility in healthcare organization: a TISM approach. Benchmarking: An International Journal, 26(7), 2372-2400, 2019. https://doi.org/10.1108/bij-06-2018-0172

Vaishnavi, V., Suresh, M. Assessing the readiness level of healthcare for implementing agility using fuzzy logic approach. Global Journal of Flexible Systems Management, 21(2), 163-189, 2020. https://doi.org/10.1007/s40171-020-00237-7

Vision 2030. National Transformation Program Saudi Vision 2030. 2020. Retrieved 26 May 2020 from https://www.vision2030.gov.sa/en/programs/NTP

Wang, F., Chen, K. Do product imitation and innovation require different patterns of organizational innovation? evidence from Chinese firms. Journal of Business Research, 106, 60-74, 2020. https://doi.org/10.1016/j.jbusres.2019.08.046

Wang, T., Zatzick, C. Human capital acquisition and organizational innovation: a temporal perspective. Academy of Management Journal, 62(1), 99-116, 2019. https://doi.org/10.5465/amj.2017.0114

Wang, W., Cao, Q., Qin, L., Zhang, Y., Feng, T., Feng, L. Uncertain environment, dynamic innovation capabilities and innovation strategies: a case study on Qihoo 360. Computers In Human Behavior, 95, 284-294, 2019. https://doi.org/10.1016/j.chb.2018.06.029

Weintraub, P., Mckee, M. Leadership for innovation in healthcare: an exploration. International Journal of Health Policy & Management, 8(3), 138–144, 2019. Https://doi-org.sdl.idm.oclc.org/10.15171/ijhpm.2018.122

Wilhelm, H., Schlömer, M., Maurer, I. How dynamic capabilities affect the effectiveness and efficiency of operating routines under high and low levels of environmental dynamism. British Journal of Management, 26, 2015. https://doi.org/10.1111/1467-8551.12085

Woo, H., Kim, H., Kim, J., Wang, H. Service innovations’ roles in long-term relationships with business customers. Journal of Global Scholars of Marketing Science, 29(4), 457–469, 2019. Https://doi-org.sdl.idm.oclc.org/10.1080/21639159.2019.1657360

Wu, W., Nguyen, P. The antecedents of dynamic service innovation capabilities: the moderating roles of market dynamism and market orientation. International Journal of Innovation Management, 23(07), 2019, 1950066. https://doi.org/10.1142/s136391961950066x

Zali, R., Sheydayaee, J. Determinants of corporate social responsibility, dynamic capability and financial performance. GIS Business, 8(6),.29-37, 1970.

Downloads

Publicado

2022-04-07

Edição

Seção

Artigos