Comportamento inovador como mediador
autoeficácia, ambiente de apoio e criatividade no desempenho dos funcionários
DOI:
https://doi.org/10.23925/2179-3565.2024v15i4p90-109Palavras-chave:
Autoeficácia, Comportamento inovador,, Desempenho dos funcionários, Ambiente de trabalho de apoio, Criatividade individualResumo
Este estudo examina o impacto da autoeficácia, ambiente de trabalho de apoio, criatividade individual e suporte organizacional percebido sobre o comportamento inovador e o desempenho dos funcionários entre designers gráficos em empresas de impressão digital em toda a província de Java Oriental, Indonésia. Os dados foram coletados por meio de uma pesquisa com 160 designers gráficos de cinco regiões: Surabaya, Malang, Madiun, Bojonegoro e Besuki, utilizando a amostragem por julgamento para selecionar funcionários com pelo menos dois anos de experiência. O estudo emprega a Modelagem de Equações Estruturais (SEM) com o software Smart PLS para analisar as relações entre as variáveis, testando validade, confiabilidade e modelos estruturais. Os resultados indicam que a autoeficácia medeia positivamente a relação entre comportamento inovador e desempenho dos funcionários, de acordo com a teoria de Bandura, segundo a qual uma maior autoeficácia impulsiona a inovação e o desempenho. Por outro lado, um ambiente de trabalho de apoio medeia negativamente essa relação, sugerindo que muito suporte pode diminuir a inovação ao reduzir a autonomia dos funcionários. Além disso, a criatividade individual não melhora diretamente o desempenho, a menos que seja efetivamente implementada como inovação. Surpreendentemente, o suporte organizacional percebido não modera significativamente a relação entre comportamento inovador e desempenho dos funcionários, o que implica que o suporte organizacional por si só pode não ser suficiente para amplificar o impacto da inovação no desempenho. Este estudo oferece valiosas percepções para o setor de design gráfico em empresas de impressão digital, destacando a importância de equilibrar a autoeficácia e o suporte para promover o comportamento inovador. A gestão deve se concentrar em aumentar a autoeficácia dos funcionários, proporcionando um ambiente de apoio, mas sem ser excessivamente restritivo. Os resultados contribuem significativamente para o entendimento dos fatores que moldam a inovação e o desempenho no design gráfico, oferecendo uma perspectiva diferenciada de outros setores.
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