Cultura organizacional e práticas de qualidade de vida no trabalho: um estudo de múltiplos casos em palcos organizacionais de restaurantes do Recife - PE
DOI:
https://doi.org/10.20503/recape.v9i2.39295Keywords:
Cultura Organizacional, Qualidade de Vida no Trabalho, Artefatos Culturais em RestaurantesAbstract
Embora Qualidade de Vida no Trabalho seja algo bem discutido, constata-se que são raros os trabalhos que abordam esse assunto, em restaurantes. Este trabalho tem como finalidade investigar como a cultura organizacional orienta práticas de QVT, representadas nos palcos organizacionais de restaurantes do Recife - PE. Para tanto, procedeu-se um estudo de casos, por meio de uma pesquisa qualitativa e descritiva em dois restaurantes: um independente e outro franqueado. Os dados foram coletados por intermédio de observações diretas não participantes, entrevistas por pauta e análise documental.
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