Humanization in health professional education: the experience of a speech, language and hearing sciences student

Abstract

This communication aims to report the experience of a speech, language and hearing student as a trainee in an interdisciplinary program of embracement developed in a public hospital in the Metropolitan Region of Salvador, Bahia, and discuss the implications of this experience in her training. The focus of this program is the humanization of assistance. The experience lasted from September 2012 to March 2013, focusing on user embracements performed by the student. For this purpose, qualified listening to the demands of users and their carers in emergency and adult or pediatric hospital infirmary was performed. From this experience it was possible to understand that there are macro-organizational and subjective processes involved in the health care, and that interfere directly and indirectly in the comprehensive care to the population, characterizing the embracement as complex and necessary action which should be part of the work of all health profesional. The participation of the student in this program has expanded the teaching and learning scenarios that go beyond the hegemonic clinical practice, toward to a new model of health care based on humanization, user embracement and qualified listening.