Vol. 2 Núm. 3 (2011)

Ver Vol. 2 Núm. 3 (2011)

SET/2011

Publicado: 2011-10-19

Editorial

Editorial

Arnoldo de Hoyos

1
- PDF (English)

Papers

Operational Competitiveness Development and Its Risk Evaluation

Yang Liu, Josu Takala

2-9
- PDF (English)
Measuring CS by Critical Factor Index in Pricing Process

Liisa Ingman, Josu Takala

10-16
- PDF (English)
A Model of Value Chain Management Based on Customer Relationship Management

Wang Aimin, Li Shunxi

17-21
- PDF (English)
A Dynamic Model of Customer Retention in Mass Customization Services

Xu Hongyi, Liu Man

22-27
- PDF (English)
The SWOT Analysis of Modern Service Industry Development in the Old Industrial Bases

Wang Shuli, Wang Yibing

28-33
- PDF (English)
The Interdisciplinary reading of Opera contexts: an innovative way of teaching arts in educational projects and environments.

Sonia Albano de Lima, Claudio Piccolo, Flavia Albano de Lima

34-43
- PDF (English)
A Study of Technology Diffusion and Productivity Levels in the Natural Rubber Industries of Cambodia and Thailand by Adopting the Analytic Hierarchy Process

Nobuo Hirohata

44-51
- PDF (English)
Mission Statements of Pharmaceutical Firms in Bangladesh: Missing Link and Probable Impact

Md. Shamsul Arefin, Md. Salah Uddin Rajib, Md. Yeasir Arafat Bhuiyan

52-58
- PDF (English)
The Effects of Organizational Structure on Time-Based Performance: An Empirical Study in Chinese Automobile Industry

Liu Qunhui, Hu Yang

59-67
- PDF (English)
Economies of Combination Innovation from Group Operation in Petrochemical Complex

Kazuya Inaba

68-74
- PDF (English)
A Research on Management Idea Innovation of Pale-Biotic Fossils in LiaoNing Province of China

Han Gang, Deng Mingran, Han Lizhuo, Jin Wanfeng

75-85
- PDF (English)
Study on the Ability for Jilin Province of China to Undertake Outsourced International Service

Liu Liqin

86-90
- PDF (English)