Organizational Trauma in COVID-19 Times: Contributions to People Management

Authors

DOI:

https://doi.org/10.23925/2178-0080.2021v23i2.49998

Keywords:

Organizational Trauma, Human Resources, COVID-19, Social Constructionism

Abstract

Organizations can face traumatic situations, causing impacts on their operations, processes, and collective of workers. At this moment, they start to work in a sick way, failing to perform their functions as before and may become ineffective in their work or even dangerous for their clients and/or the health of their workers. For this reason, the present study presents the concept of Organizational Trauma in health organizations that acted on the so-called “front line” of COVID-19, based on the Brazilian reality and the possible contributions to Human Resources. To do so, it seeks support from social constructionism, presenting TO identification tools, aiming at possible mediations for the Human Resources.

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Author Biography

Juliana Aparecida de Oliveira Camilo, Pontifícia Universidade Católica de SP

Possui graduação em Psicologia pela Universidade São Francisco (2003), mestrado (2007) e doutorado (2016) em Psicologia Social pela Pontifícia Universidade Católica de São Paulo e Pós-Doutorado pela Universidade de São Paulo (2020). Professora da Pontifícia Universidade Católica de São Paulo, no curso de Psicologia (Departamento de Psicologia Social) onde ministra aulas em Psicologia Organizacional e do Trabalho, Gestão de Pessoas e Psicologia e Consumo. É também professora titular da Universidade Paulista, nos cursos de Gestão de Pessoas. Coordena a Escola de Desenvolvimento de Pessoas na Educação Continuada da PUC-SP (COGEAE). Coordena pesquisadores do Brasil e de Portugal da Red Iberoamericana de Investigación en Trabajo, Género y Vida Cotidiana (TRAGEVIC), vinculada à Asociación Universitaria Iberoamericana de Postgrado (AUIP). É filiada à Red Iberoamericana de Psicología de las Organizaciones y del Trabajo ? RIPOT, à Asociacion Española de Investigacion Social Aplicada al Deporte (AEISAD), sendo também convidada do GT de Psicologia do Esporte vinculado à Associação Nacional de Pesquisa e Pós-Graduação em Psicologia - ANPEPP (desde 2016). Tem experiência em pesquisa científica nos seguintes temas: psicologia do trabalho, precarização e sofrimento do trabalhador, saúde mental e psicologia social do esporte.

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Published

2021-05-05

How to Cite

Camilo, J. A. de O. (2021). Organizational Trauma in COVID-19 Times: Contributions to People Management. Management in Dialogue Review, 23(2), 97–107. https://doi.org/10.23925/2178-0080.2021v23i2.49998